Starlink Watch
Countries / South America

Starlink in Brazil

Starlink is licensed in Brazil until March 2027 and claims a million customers, but price rises, scams and a Supreme Court clash mark its record.

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Elon Musk and Brazil

7 entries in the Musk tracker

Documented statements and actions by Elon Musk and his companies concerning Brazil's politics, government, courts or regulators, with the official response.

Musk calls for Moraes's impeachment and threatens reciprocal seizure of Brazilian government assets

In a series of posts, Musk wrote that Moraes should be impeached and jailed, and said that unless Brazil returned X's and SpaceX's seized assets, he would seek reciprocal seizure of Brazilian government assets, adding that he hoped Lula enjoyed flying commerc…

Response: No official response to the asset post was reported. The Supreme Court's First Panel unanimously upheld Moraes's suspension order.

2 sources
Leverage

Starlink tells Brazil's regulator it will not block X, then reverses and complies

Brazil's telecoms regulator Anatel said Starlink had told it the company would not block X until its frozen assets were released. On 3 September Starlink said we are complying with the order to block access to X in Brazil, while calling the asset freeze ill…

Response: Anatel board member Arthur Coimbra said the regulator could eventually seize equipment from Starlink's 23 ground stations if it kept providing access.

3 sources

Brazil's Supreme Court suspends X nationwide and freezes Starlink's local bank accounts

Justice Moraes ordered the immediate suspension of X after it failed to name a legal representative in Brazil, a day after freezing Starlink's Brazilian accounts to cover X's fines on the grounds the companies were part of the same economic group.

Response: Musk accused Moraes of having repeatedly broken the laws he has sworn to uphold. A Supreme Court panel upheld the suspension. President Lula told CNN Brasil: "o mundo não é obrigado aguentar o vale…

6 sources

All 7 entries for Brazil

Where things stand

Starlink is legal in Brazil and is one of the company's largest markets. In February 2026 Starlink said it had passed one million active customers in Brazil, its biggest base outside the United States (Teletime). Official figures are lower. An Ookla study drawing on Anatel data counted 791,000 Starlink accesses in May 2026, which made it the 13th-largest fixed broadband provider in the country (DPL News). Teletime also noted that Anatel's numbers differ from the company's.

Its operating right comes from Anatel, the national telecoms regulator. It runs until 28 March 2027 (Canaltech). In March 2026 Anatel's president, Carlos Baigorri, said the agency saw no reason to act against Starlink's strong position in low-orbit satellite. He argued that it competes in a fixed broadband market with more than 22,000 providers (DPL News).

Prices went up in May 2026. Residential 100 Mbps rose from R$179 to R$189 a month, Residential Max from R$236 to R$249 and Residential Família from R$354 to R$423. In a customer email, Starlink cited network expansion and rising global operating costs (Canaltech). Another outlet gave R$413 for the Família plan (TNH1). The final price can vary by address, so check it on Starlink's site.

How we got here

Anatel approved Starlink's constellation in January 2022 (Canaltech). Questions about its terms came early: in 2022 a Folha de S.Paulo investigation, reported by Canaltech, said parts of its contract appeared to conflict with Brazil's consumer and telecoms rules (Canaltech). In 2024 the company was caught up in the Supreme Court's dispute with X, the social network also owned by Elon Musk. In April 2025 Anatel let it add 7,500 satellites. Alongside that approval it warned that the rules had gaps on competition, space sustainability and digital sovereignty (Times Brasil).

  1. 2022
  2. 2023
  3. 2024

What customers and officials report

Support and complaints. In 2023 Teletime reported that poor customer service was the leading complaint about Starlink on the Reclame Aqui site. It said the company had no local representation at the time (Teletime). Complaints there rose from 693 in 2023 to 1,861 in 2024, and Anatel logged 136. Over the same period the customer base grew to 313,000 and the average response time fell to about a week (Teletime).

Fake websites. Between October 2023 and April 2024, 216 of 491 Reclame Aqui complaints about Starlink involved fake sites, some of which took payment by Pix. Starlink replied to most of them that it was not responsible for purchases made on third-party sites (Teletime).

Criminal use in the Amazon. In June 2025 federal prosecutors announced an agreement with Starlink. Under it, Starlink will require ID and proof of address from new users in the Amazon region, share data with investigators and block terminals confirmed in illegal activity (Arab News/AP).

See all 394 reports

Courts and regulators

On 29 August 2024 Justice Alexandre de Moraes of the Supreme Court (STF) froze Starlink's accounts to secure fines imposed on X. Starlink called the decisions unconstitutional (Consumidor Moderno). On 1 September 2024 the company told Anatel it would not block X. The regulator could then have opened proceedings, and Poder360 reported that revoking the authorisation would be the last resort (Poder360). Starlink changed course on 3 September and began blocking X (Interaksyon/Reuters). The freeze was lifted on 13 September after R$18.35 million moved from X and Starlink funds to the treasury (JURIST).

Spectrum is the current regulatory issue. Starlink asked for 30+30 MHz of S-band for direct-to-device mobile service. Rival operators opposed this in a public consultation (DPL News). On 9 October 2026 Anatel granted 15+15 MHz, part of it only until June 2029 (Convergência Digital).

How to complain

  1. Start with Starlink. Open a ticket in your Starlink account and keep the protocol number.
  2. Anatel. Anatel asks you to contact the provider and its ombudsman first. You can then file online through Anatel Consumidor or by calling 1331. The provider has 10 calendar days to respond (Anatel).
  3. Consumer bodies. consumidor.gov.br is a federal platform run by the National Consumer Secretariat (Senacon). Companies take part voluntarily, so check that Starlink is listed. It does not replace a complaint to your state Procon (Idec).
  4. Scam victims. Procon-SP has said it usually cannot act against fake sites. It advised victims to contact their bank or payment provider (Teletime).

What to watch

  • Renewal of Starlink's Anatel operating right, which expires on 28 March 2027 (Canaltech).
  • How the new S-band spectrum is used, including Starlink's reported talks with Vivo (Teletime).
  • Whether Anatel's view that no action is needed on market concentration holds as the customer base grows (DPL News).
  • New competition: Anatel has authorised China's SpaceSail for up to 324 satellites. The company said in May 2026 that it would start competing with Starlink in Brazil this year, but it gave no date (Convergência Digital).

Courts and regulators

DateMatterTypeStatus
4 Nov 2026Starlink asks Anatel for authorization to use new frequency bands in BrazilRegulatorReported
4 Nov 2026Starlink asks Anatel for more frequency to increase the offer of servicesRegulatorReported
4 Nov 2026Starlink moves forward as Anatel postpones competition rulesRegulatorReported
4 Nov 2026Brazil Opens 10-Day Review of Starlink Bid for More Gateway SpectrumRegulatorReported
4 Nov 2026Anatel opens consultation to discuss expansion of frequencies used by StarlinkRegulatorReported
28 Oct 2026‘US Anatel’ decision strengthens Starlink's biggest competitorRegulatorReported
26 Oct 2026Not only Starlink: Chinese rival has an antenna of up to 400 Mb/s approved by Anatel, prepares entry into Brazil and can change the choice of those who live far from optical fiber; see what is missing for the premiereRegulatorReported
26 Oct 2026Vivo launches Starlink connection service that allows you to use WhatsApp in remote areasRegulatorReported
25 Oct 2026Musk defends Starlink curbs, says offensive drone use never permittedRegulatorReported
23 Oct 2026Starlink direct on mobile arrives in Brazil after endorsement by Anatel; see which mobile phones will have StarlinkRegulatorReported
22 Oct 2026Starlink's Chinese rival advances in Brazil with equipment approved by AnatelRegulatorReported
21 Oct 2026SpaceSail homologates antenna at Anatel and advances to compete with StarlinkRegulatorReported
17 Oct 2026Starlink recebe aval da Anatel para fornecer internet direto no celularRegulatorReported
17 Oct 2026Internet da Starlink no celular: Anatel libera frequências, mas serviço ainda não tem dataRegulatorReported
17 Oct 2026Anatel frees frequency and makes way for Starlink internet directly on mobileRegulatorReported
16 Oct 2026Starlink receives authorization from Anatel to use S-band in the countryRegulatorReported
16 Oct 2026Anatel releases frequencies for Starlink to increase cell signal in agroRegulatorReported
15 Oct 2026PRF alerts truck drivers about Starlink installation that generates fines and points in the CNHCourtReported
13 Oct 2026Anatel authorizes Starlink, by Elon Musk, to use new frequencies in BrazilRegulatorReported
12 Oct 2026Anatel releases frequencies for Starlink to connect mobile phones by satelliteRegulatorReported
12 Oct 2026Starlink flies higher: green light in Venezuela, spectrum in BrazilRegulatorReported
12 Oct 2026Starlink terá de pagar R$ 102.677 e leva da Anatel metade da faixa que pediu para ligar celular direto ao satéliteRegulatorReported
11 Oct 2026Antenas Starlink nos carros: podem ser instaladas no para-brisa? Veja o que diz a lei para evitar multaCourtReported
11 Oct 2026Starlink faces global scrutiny after Brazil court order, India seizuresCourtReported
10 Oct 2026Anatel amplia faixas de frequência da Starlink mas mantém teto satélitesRegulatorReported
10 Oct 2026Anatel aprova uso de faixa de 2 GHz pela Starlink Mobile no BrasilRegulatorReported
10 Oct 2026Kunal Kapoor Criticises Elon Musk’s ‘Colonial Mindset’ Amid Starlink Regulatory DisputeRegulatorReported
9 Oct 2026Anatel libera metade do espectro pedido pela Starlink para fazer D2DRegulatorReported
9 Oct 2026Brasil | Anatel vota ampliação do espectro para a Starlink na banda SRegulatorReported
9 Oct 2026Farol, insulfim e Starlink: o que dá multa na viagem do feriado?CourtReported
9 Oct 2026Anatel libera 15+15 MHz à Starlink para conexão direta a celularesRegulatorReported
9 Oct 2026Internet via satélite: Anatel aprova pedido da Starlink para turbinar conexõesRegulatorReported
9 Oct 2026Anatel libera novas faixas à Starlink sem aumentar limite de satélitesRegulatorReported
8 Oct 2026Anatel confirma capacidade adicional de banda S para StarlinkRegulatorReported
7 Oct 2026Starlink ultrapassa TIM em banda larga fixa no Brasil, diz AnatelRegulatorReported
7 Oct 2026Magalu vende antena Starlink por menos de R$ 500 e ainda permite parcelar em 12xRegulatorReported
17 Sep 2026Anatel libera Starlink sem antena direto no celular para Vivo até 2029RegulatorReported
16 Sep 2026Internet móvel por satélite: Anatel estende testes da Vivo com a StarlinkRegulatorReported
31 Aug 2026Anatel aprova uso de internet via satélite diretamente no celular e abre caminho para tecnologia da Starlink no BrasilRegulatorReported
28 Aug 2026"Starlink da Amazon" chegando ao Brasil: Anatel libera venda do roteador Wi-Fi 6 de 17 cm, mas antena ainda aguarda certificação e prazo atual para estreia comercial termina em 29 de agostoRegulatorReported
28 Aug 2026Recomendação do Ministério da Fazenda pode atrasar o D2D da Starlink no BrasilRegulatorReported
26 Aug 2026Starlink no celular avança no Brasil sem antena dedicada, mas depende de uma condição regulatóriaRegulatorReported
23 Aug 2026Anatel libera avanço da Starlink no celular sem necessidade de antena, mas existe uma condiçãoRegulatorReported
23 Aug 2026Anatel libera “Starlink da Amazon” e acirra disputa com MuskRegulatorReported
18 Aug 2026Rival da Starlink, Amazon Leo é homologado pela Anatel no BrasilRegulatorReported
17 Aug 2026Anatel dos EUA aprova novo roteador da Starlink; mais rápido e com mais portasRegulatorReported
3 Aug 2026Brazilian mobile operators oppose Starlink taking full S-band spectrum
Anatel
RegulatorDecided
25 Jul 2026Elon Musk foca no Brasil e clientes da Vivo podem usar Starlink no celular sem antena em breve, enquanto tecnologia via satélite entra em fase de testes autorizados pela Anatel e promete cobertura até onde o 5G não chega.RegulatorReported
22 Jul 2026Anatel prorroga consulta sobre D2D da StarlinkRegulatorReported
22 Jul 2026JCNET: Anatel libera radiofrequência direta com celular, como StarlinkRegulatorReported

All reports for Brazil

All 394 reports for Brazil